From the first appointment
to the final invoice.
Connected tools for the people doing the work, advising customers and running the shop.
Customer records & scheduling
Keep intake, appointments and vehicle history connected.
- Customer contact details, notes and validated CSV import/export
- Customer and vehicle history with linked records
- Week and month appointment calendars, search and status filters
- Create a repair order from an appointment
- VIN validation and lookup; external lookup availability applies
Dispatch & repair orders
Purpose-built dispatch board that keeps your team coordinated.
- Unassigned queue, bay status and technician workload visibility
- Drag-and-drop assignments with form controls as an alternative
- Automatic board refresh and recovery from failed assignments
- Job start times, ETAs and due-soon or overdue indicators
- Labor and parts lines, notes, status changes and service templates
- Parts allocation and release, printable repair orders and estimates
Inspections & customer approvals
Bring the evidence into the customer conversation.
- Inspection checklists, condition ratings and notes
- Photo uploads, captions and permission-controlled viewing
- Customer-facing inspection reports
- Controlled estimate approval links with scope snapshots
- Customer portal access with expiring or revocable links
Inventory & invoices
Follow the parts, charges and payment records behind each repair.
- Inventory search, stock adjustments and reorder visibility
- Reusable service templates with labor and parts
- Parts markup, labor rate and tax configuration
- Invoice generation from repair orders and printable documents
- Partial and final payment records with method, reference and notes
- Invoice payment history and balance due
Time tracking & reports
Use recorded activity to understand shop work.
- Clock into shop work or a selected repair order
- Time history, notes and closed-entry duration totals
- Sales reports with date filters and invoice/service summaries
- Technician assignment, completion and clocked-time reports
- Inventory valuation and low-stock reports
- Customer history, repeat-customer analysis and vehicle timelines
Staff permissions & security
Set access around each team member and their responsibilities.
- Staff administration and role or individual permission overrides
- Authenticator-app MFA, recovery codes and session revocation
- Shop-scoped access checks and protected inspection photos
- Activity history and CSV/PDF audit exports
- Hash-linked audit snapshots for integrity checking
Know what needs configuration.
Messaging and maintenance reminders include drafts, queues and delivery-state views. Actual email and SMS delivery requires configured providers, sender settings and scheduled processing. Sending a link or invoice by email depends on that delivery path.
Recording an invoice payment does not process a card charge. Optional subscription billing requires separate provider setup and verification. English/Spanish catalogs contain some English-only screens; camera and recognition tools depend on browser support.
Based on the September 16, 2026 feature inventory. Core workflows were accepted for that release; later changes and provider integrations require their own acceptance. Confirm the release and configuration for your shop.
See how it fits your shop.
Talk through your workflow, access and setup with the team.